Client Testimonials

Real Stories from Real Partners

Every review comes from a verified Clutch interview. No cherry-picking, no editing — just honest feedback from the businesses we support every day.

33

Verified Reviews

4.6/5

Average Rating

10+

Years of Reviews

9

Industries Served

33 reviews

5.0
Oct 2, 2025
“So far, it's been a smooth ride.”

Uassist.ME's work has been met with positive acclaim. The team has reduced the number of dropped calls by 28% and improved the client's customer satisfaction score. Uassist.ME's resources are trustworthy, and the client is confident in their judgment and problem-solving skills.

ContractingOrlando, Florida1-10 EmployeesBack Office Outsourcing, Customer Service Outsourcing

Anonymous

Manager, Monster Cuts

5.0
Sep 26, 2025
They don't just execute tasks; they adapt quickly and operate as a true extension of our team.

Uassist.ME has delivered high-quality leads and strengthened engagement with prospects. The team provides valuable insights and analysis that help refine the client's targeting and outreach strategies. Uassist.ME manages the project well, delivers on time, and responds quickly to the client's needs.

Other industriesBurlington, Massachusetts1,001-5,000 EmployeesSales Outsourcing

Mahak Narang

Regional Marketing Manager, NAM, Acronis

0.5
Aug 13, 2024
Their capacity to ghost clients and run away from commitments was impressive.

Since the project was terminated before it began, UAM failed to deliver on their work.

Real estatePompano Beach, Florida1-10 EmployeesCall Center Services

Lucas Emmanuel Mori Manccini

CEO, Real Mori LLC

5.0
Jul 30, 2024
The team has been proactive and transparent from day one.

Due to UAM's accurate and timely data entries, the client has seen a 15% increase in collected funds and a 75% reduction in vendor calls. The team communicates clearly and in an actionable way. They're personable and passionate about their work. It's a pleasure for the client to work with UAM.

Food & BeverageAustin, Texas201-500 EmployeesAccounting, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO)

Juli Goodrich

Accounting Supervisor, Poppi

4.5
Dec 21, 2022
They are professional, and they provide high-quality services.

UAM has helped the client satisfy their customers.

Real estateDenver, Colorado51-200 EmployeesSales Outsourcing

Anonymous

Sales Manager, Real Estate Company

5.0
Aug 9, 2022
I'm delighted with their work from end to end.

The client is delighted with Uassist.me's great work and proactive team, finishing tasks successfully. They meet deadlines and stay within budget to ensure a solid project management experience. The team also praises the closeness of their approach and how they've integrated into their staff.

Financial servicesRio de Janeiro, Brazil11-50 EmployeesBack Office Outsourcing

Anonymous

Executive, Fintech Company

5.0
Jun 7, 2022
Together, we built a sustainable and efficient lead management process.

Uassist.ME’s support stabilized the client’s lead pipeline and increased conversion rates by 10%. They displayed seamless project management through constant availability and responsiveness on Microsoft Teams and Slack. The curiosity, dedication, and diligence of their talents were impressive.

Real estateAtlanta, Georgia501-1,000 EmployeesIT Staff Augmentation

Noah Echols

VP of Marketing, CARROLL

5.0
Jan 12, 2022
We’re confident that our organizational procedures are managed well when we delegate tasks to their team.

Uassist.ME's well-rounded resources continue to contribute to the agency's increased client acquisition rate. They're committed to accomplishing their tasks with accuracy and transparency, and they offer top-notch backend support to guarantee the efficacy of their client's procedures.

Advertising & marketingReno, Nevada1-10 EmployeesAccounting

J. James

CEO & Founder, Ignited Results

5.0
Nov 8, 2021
Dalia is responsive and her communication skills are the best that I've ever seen.

Since partnering with Uassist.ME, the client has significantly improved the quality of their customer service, resulting in a 30% growth in their business. The team communicates well, and they use multiple platforms to manage tasks seamlessly.

Financial servicesHouston, Texas1-10 EmployeesCall Center Services

Patti Contrasto

Broker Owner, Boxwood Mortgage LLC

4.0
Nov 5, 2021
They have a good structure that makes it easy for me to work with my virtual assistant.

The project has been successful. Uassist.ME provides excellent customer service and communication. The client is impressed by how easy it is to delegate responsibilities to the project manager and the virtual assistant. Although they could be better trained, the team has done a satisfactory job.

Real estateSugar Land, Texas1-10 EmployeesBusiness Consulting, Digital Strategy

Anonymous

President & Founder, Real Estate Agency

5.0
Nov 1, 2021
The cost-effectiveness for the quality that is provided is good.

Thanks to the efforts of the Uassist team, the company has been able to keep up with their 14 hour SLA.

Advertising & marketingNew York City, New York11-50 EmployeesCall Center Services

Omar Jenblat

CEO & Founder, BusySeed

4.5
Aug 19, 2021
I don’t think there’s anything they can improve on — they’re doing a great job with us.

The client is satisfied with Uassist.ME's work and stated that their costs have decreased since partnering with them, which enables their business to improve their quality. They led excellent project management, meeting deadlines on time. The client also praised their outstanding dependability,

Financial servicesUnited States11-50 Employees

Anonymous

Accounting Manager, Financial Services Company

4.5
Aug 18, 2021
The project has been successful so far.

The client is happy with Uassist.ME's accurate work, which has been extremely helpful to the company. The team is highly communicative and transparent with their progress, impressing the client. Overall, they've met the client's expectations.

Financial servicesAnaheim, California11-50 EmployeesBusiness Consulting

Anonymous

Assistant Controller, Outsourced Accounting Firm

5.0
Jul 28, 2021
She's very thorough when it comes to following directions.

Reliable and thorough, Uassist.ME has increased the client's productivity and has dramatically reduced their workload. The team's responsiveness and timeliness strengthen the ongoing engagement. Above all, they ask relevant questions in order to understand the client's requirements.

MediaFennimore, Wisconsin11-50 Employees

Sierra Hayes

Operations Manager, Dream Local Digital

4.0
Jul 28, 2021
They provided me with great support services.

The client was happy with the virtual assistance provided by Uassist.ME. In the end, they helped the firm focus on their core businesses and become more profitable. The assistant they assigned to the client has been so communicative and helpful that the new business owner has kept their engagement.

Other industriesColorado, United States1-10 EmployeesCall Center Services, Transcription, Translation

Beth Dorian

Former Owner, Platteville Family Dentistry

5.0
Apr 26, 2021
Uassist.ME's communication is impressive. They constantly communicate with me to make sure I'm happy.

With great communication and customer service skills, Uassist.ME constantly helps the client with their administrative needs.

Other industriesSan Antonio, Texas1-10 EmployeesCall Center Services, HR Consulting

Melinda Magee

Business Manager, Canopy Tree Service

5.0
Apr 19, 2021
They exercise good judgment and take the initiative.

Uassist.ME performs exactly as expected and has received only positive feedback.

Information technologyCanada11-50 EmployeesIT Staff Augmentation

Anonymous

Co-Founder, Digital Lending Platform

5.0
Mar 12, 2021
Uassist.ME has been able to provide us with the right personnel for our needs.

The customer satisfaction rate is 97% thanks to the support provided by Uassist.ME.

Other industriesEl Segundo, California1-10 EmployeesBusiness Consulting

Anonymous

Customer Success Manager, Startup E-Commerce Company

5.0
Jan 15, 2021
The level of talent that they have available is impressive.

Uassist.ME makes day-to-day processes easier and more efficient.

Real estateAthens, Georgia501-1,000 EmployeesIT Managed Services

Susan Hildreth

Team Lead, CARROLL

5.0
Jul 20, 2020
Uassist.ME has very fast turnaround times, usually within 24 hours.

A detail-oriented partner, Uassist.ME keeps in-depth documentation of all of their work and provides weekly reports.

Other industriesSan Francisco, California11-50 EmployeesAdvertising

Adriana Vermut

Owner, Pica Pica

4.0
Jul 10, 2020
They are a cut above other vendors who offer similar services.

So far, the project has been successful.

Real estateAtlanta, Georgia1-10 EmployeesDigital Strategy

Anonymous

Owner, Real Estate & E-Commerce Company

5.0
Jul 9, 2020
Our assigned virtual assistant does a phenomenal job.

Uassist.ME's virtual assistant has delivered exceptional work.

Advertising & marketingSalt Lake City, Utah1-10 Employees

Lydia Martinez

Founder & CEO, Elle Marketing and Events

5.0
Jun 5, 2020
My assistant produced high-quality work, and she was well-prepared.

The partner is happy with the engagement as well as pleased with the assistant's efficiency and work ethic.

Real estateMiami, Florida501-1,000 Employees

Gianfranco Giammattei

Realtor, Avanti Way Realty

5.0
Apr 28, 2020
Almost all of the assistants we've worked with at Uassist.ME are professionals.

The engagement helped take tasks off the team's plate so they could focus on larger business processes.

Other industriesToronto, Ontario11-50 EmployeesBusiness Consulting

Mark Goh

Founder & CEO, Clearspace

1.5
Apr 28, 2020
Their promises that things would improve never came to fruition.

The team failed to deliver work that was up to standards, often containing spelling and grammatical errors.

LegalHouston, Texas1-10 EmployeesWeb Development

Anonymous

Owner, Law Firm

5.0
Mar 9, 2020
The efficiency and competency of the employees are great.

Having Uassist.ME's VAs take on customer service roles has allowed the internal team to focus on other parts of the business.

Other industriesNew York City, New York1-10 EmployeesBusiness Consulting

Urvi Arora

Co-Founder, Mash&Grape

4.5
Mar 5, 2020
My assistant had all of the skills necessary for success.

Uassist.ME's assistant was very successful and the work was pleasing to stakeholders.

Advertising & marketingUnited States1-10 EmployeesOther Digital Marketing

Benjamin Conboy

Founder, NuSvara

4.5
Sep 4, 2019
It has been a great decision to work with Uassist.ME and they've done wonders for my business.

The support from the virtual assistant has enabled the business owner to improve productivity and revenue by over 40%.

Other industriesTexas, United States1-10 Employees

Anonymous

CEO, Engineering Firm

5.0
Aug 15, 2019
Being able to train my VA to work on several dozen online platforms was impressive.

The virtual assistant at Uassist.ME helped the client expand their business.

Advertising & marketingPhoenix, Arizona1-10 Employees

Anonymous

Staff Member, Marketing Muses

5.0
Jul 23, 2019
Working with this company allowed me to reduce my overhead costs.

The work performed by Uassist.ME has significantly reduced overhead costs.

Other industriesBaltimore, Maryland51-200 EmployeesCall Center Services

Chris Barton

VP Sales, Precision Medical Products

5.0
Jul 23, 2019
They have great communication, IT support, location and language skills.

The service Uassist.ME provides has cut workloads dramatically.

Advertising & marketingOrlando, Florida1-10 EmployeesBusiness Consulting

Anonymous

CEO, Business Consulting Firm

5.0
Feb 11, 2019
I'm able to save not only on the cost of personnel, but I'm also saving time.

ROI has improved dramatically since the engagement began.

Real estateAshburn, VirginiaBusiness Consulting

Tony Rivas

President, Servant Realty Team

5.0
Jan 11, 2019
The quality of the work that their talent delivers is superior.

Uassist.ME's involvement has been vital to business growth.

Real estateOrlando, Florida1-10 EmployeesBusiness Consulting

Stefany Marcelino

CEO, Orlando City Corporate Housing

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