Your Legal Intake Team, Without the Overhead.
Dedicated legal intake specialists and virtual legal assistants who qualify inquiries, manage your CRM, and protect attorney time. Bilingual. CRM-trained. Operational in weeks.
Talk to a Staffing Specialist
Tell us about your firm and intake volume and we will match you with the right legal admin support.
What We Handle
Legal Intake and Admin Support Across Every Function
Our legal intake specialists and virtual legal assistants are trained on your CRM, intake protocols, and qualification criteria before they handle their first inquiry.
Intake Coordination and Case Qualification
Every potential client evaluated against your qualification criteria before being passed to attorneys. No attorney time wasted on unqualified inquiries.
CRM Management and Data Entry
CRM-integrated intake with clean, structured data captured using your templates. HubSpot, Salesforce, Clio, or Filevine managed from day one.
Client Communication and Follow-Up
Prompt follow-up with new leads, status updates to existing contacts, appointment scheduling, and intake form completion support.
Virtual Receptionist and Call Handling
First-contact handling for all inbound calls with professional, branded communication. Bilingual English and Spanish coverage.
Document and Records Administration
Intake forms, case documentation, filing support, and records organization handled according to your firm's standards and procedures.
Reporting and Pipeline Visibility
Regular reporting on inquiry volume, qualification rates, conversion to retained clients, and team performance.
Legal
How HKM Employment Attorneys LLP Scaled Legal Intake From 6 to 24 Specialists and Cut Costs by 59.5%
HKM Employment Attorneys LLP is a national law firm representing employees in workplace discrimination, harassment, and wrongful termination cases. As HKM expanded across the US, their internal intake team could not keep up with rising inquiry volumes. Hiring full-time intake staff in cities like Seattle was expensive, onboarding drained resources, and inconsistent intake quality across offices created data blind spots. Uassist.ME embedded a dedicated remote intake team trained in legal protocols and client interaction standards.
HKM Employment Attorneys LLP is a Uassist.ME client. All metrics are verified performance data from the active engagement.
View all Case Studies ->Every inquiry was evaluated and qualified before passing to attorneys, protecting attorney time from unqualified screening. CRM-integrated templates captured clean, structured data for reporting and lead attribution. The team flexed with demand during peak periods with no drop in service quality.
What to Expect
Your First Month With Uassist.ME
We do not drop people in and hope for the best. Every engagement follows a structured onboarding designed to get your team productive fast.
Week 1
Discovery and Match
We learn your practice areas, intake qualification criteria, CRM setup, and client communication standards. You meet your staffing lead and finalize the right specialist profile.
Week 2
Placement and Prep
Your specialist completes a customized prep process including your intake scripts, CRM templates, qualification logic, and communication expectations.
Week 3
Live and Handling Inquiries
Your specialist is active handling real inquiries under supervised review to ensure qualification accuracy and CRM data integrity from the first interaction.
Week 4
Review and Optimize
A structured check-in to review qualification rates, CRM data quality, and intake volume. Scripts and workflows refined based on real call outcomes.
FAQ
Questions We Hear Before the First Call
Everything you need to know before booking your first call. Still have questions? We are happy to walk you through it.
Talk to a SpecialistYes. HKM Employment Attorneys LLP processes 6,600+ intakes per month with their UAM team across multiple markets. We scale intake capacity as your firm grows with no local hiring required.
Yes. Every specialist is trained on your specific intake criteria, practice area requirements, and qualification logic before handling their first inquiry.
Yes. Bilingual English and Spanish coverage is a core capability of our team, essential for firms serving diverse client populations across the US.
All access is credentialed through your existing systems. Every specialist signs an NDA. Data handling follows SOC2 Type II compliant infrastructure with MFA and instant credential revocation on offboarding.
No. Month-to-month with a 30-day cancellation notice and a replacement guarantee built in.
Ready to Scale Legal Intake Without the Overhead?
Talk to a staffing specialist and find out how quickly we can match you with the right legal intake team.
Get Started Today →
© 2026 Uassist.ME. All rights reserved.