Our call center services redefine customer interaction through tailored, bilingual (English/Spanish) solutions. Whether it’s inbound or outbound communications, email, chat, or social media support, we ensure seamless integration, elevating brand loyalty and customer satisfaction.
Highlights of our Call Center Services:
89%+ CSAT score.
Expertise in inbound, outbound, email, chat, and social customer support.
Seamless Implementation:Our experts ensure a smooth onboarding process while continuously proposing improvements to optimize your workflows.
Optimize your time and boost your productivity with tailor-made packages to suit your particular personal and professional demands, no more, no less. Trusted by entrepreneurs and executives alike, our detail-oriented and results-driven specialists have your back, allowing you to propel your business forward.
Deliver consistent, high-quality interactions with our AI-powered omnichannel solutionsXpert Connect.We'll help you personalize each engagement, ensuring happier customers and higher retention.
Flexible connections with CRM, ERP, and other business-critical software
We believe in the transformative power of effective outsourcing.
Our services provide robust, tailor-made solutions designed to make your outsourcing journey frictionless. This allows you to focus on what truly matters: growing your business.
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Years of Experience
Delivering tailored nearshore outsourcing services in the realms of Virtual Assistance and Contact Center Services.
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BPO Clients
With a steadfast commitment to our client-focused approach, Uassist.ME has gained the trust of over 40 contact center clients.
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Active VA Clients
With our carefully curated virtual assistants, we empower professionals with unparalleled support to boost their productivity.
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Industries
With an emphasis on legal, finance, healthcare, retail, IT-telecom, marketing, and real estate.
Success Is Clearly Cultural
Our customer-centric culture helps us provide meaningful interactions with your clients. We believe in making a lasting impact on every aspect of our work. Our call center & offices are located at Edificio Colabora and Kinetika, state-of-the-art buildings in the heart of San Salvador. With spaces designed for co-working and PCI compliance teams.
El Salvador
The Right Nearshore Location for Call Center Services or any other outsourcing need.
Time-zone compatibility (U.S. Mountain Time)
The country's official currency is the US dollar
2-hour flight from major U.S. cities (Over 20 daily flights)
Cultural affinity, +2.3 M Salvadoran living in the US, equivalent to 35% of the population.
Don't just take our word for it
Named Top BPO (Business Processes Outsourcing)Company by Clutch, a World-renowned field guide publication for B2B contracting decisions.
